Reviews & Feedback
At P.T. Miles, we are committed to providing exceptional service and top-quality products to all our customers. Your feedback is invaluable to us as it helps us continually improve and ensure we meet your needs and expectations.
Here, you can read through the experiences of our valued customers and share your own. Whether you’ve been with us for years or it’s your first visit, we’d love to hear about your experience.
Thank you for choosing P.T. Miles Jewellers, and we look forward to your feedback!
What Our Customers Are Saying
ALWAYS FRIENDLY & CHATTY
I've been going to P.T. Miles now for several years. I have always been treated well. The staff have always been fantastic & always friendly & chatty.
Greg Turnbull
EXCELLENT SERVICE
Excellent service by Katie and the lady that fitted my watch strap was a very pleasant experience indeed. This company goes the extra mile, would highly recommend
Ashley Ash
PROFESSIONAL FAMILY BUSINESS
Excellent service as always from a professional family business
Myles Irwin
PLEASANT AND VERY HELPFUL
I've known Mr & Mrs Miles for some years. I've found them pleasant and very helpful. I go into their shop quite a lot and the staff are pleasant, very helpful, and they cannot do enough for me.
Sheree Hughes
FRIENDLY AND EXTREMELY HELPFUL
We have experienced friendly and extremely helpful service from P.T. Miles Jewellers who are definitely a valuable local business to have around and support... we dealt with a few different staff who were all fantastic.
Paul
EXCELLENT VALUE
Excellent value for my old 9ct gold and fast, efficient service.
Francis Westfield
GENUINE CUSTOMER SERVICE
Excellent service from a local company who understands the value of genuine customer service. An extensive portfolio of products (both new and pre-owned) to suit all needs. The team helped my daughters with their Christmas and wedding.
Mike Lawton
POLITE AND KNOWLEDGEABLE
Excellent customer service from the two ladies front of house, they are really polite and knowledgeable. Having tried several other jewellers in Newcastle I finally stumbled into PT.
Nathan Chappell
PLEASANT AND COURTEOUS
Staff pleasant and courteous, a professional.
Dennis Green
HELPFUL STAFF
Helpful staff, repair completed efficiently. Good communication at every stage from provision of an estimate to collection. Happy to recommend.
J Eatough
PROFESSIONAL AND CARING
I called in Saturday with my elderly mammy. The ladies in the shop not only were professional but very caring. Nothing was too much for them.
Katrina May Celebrant
PERSONAL SERVICE
Excellent personal service.
Kim Manning
GORGEOUS SAPPHIRE WEDDING RING
I was very nervous about COVID-19 as it was the first shop I've been to since lockdown. They made me feel at ease and helped me pick out a gorgeous sapphire wedding ring. Thank you for your help.
Sarah L Taylor
FRIENDLY AND HELPFUL
Very friendly and helpful.
Jane Elgar
THANK YOU SO MUCH
Excellent service! Thank you so much for your advice and help!
Clare Dye
FANTASTIC JEWELLERY SHOP
Fantastic jewellery shop. Staff could not be more helpful. Great choice and good prices. Will definitely be back. Really happy.
Andrew Phillips
LOVE THE JEWELLERY
Love the jewellery here, really nice and helpful staff. Will definitely be returning!
Siobhan Toft
AMAZING RANGE
A good jewellers with an amazing range of jewellery. Would recommend.
David Smith
FRIENDLY STAFF
Very friendly staff, good customer service, well done.
Peter Hardy
REASONABLE PRICE
I went there today to buy a second hand silver chain for my godson. Very pleased with it, including the reasonable price.
Francois Rouffet
GREAT CUSTOMER SERVICE
Great customer service, bought a lovely second hand diamond ring and the wife loves it. Thank you so much!
Carl Edmonds
VERY HELPFUL
The staff are always very helpful. I have shopped there several times.
Pam Viggars
GOOD CHOICE
Lovely small place with friendly helpful staff, good choice of fine jewellery and watches at reasonable prices. Don't dismiss small shops for chains and big names. You won't be disappointed.
Tracy
VERY HELPFUL
Excellent customer service, staff very helpful. Sandra who served me today was very helpful.
Roger Cotton
LOVELY RANGE
Beautiful jewellers, lovely range of different jewellery and very pleasant staff.
Jennifer Davies
GOOD SERVICE
An independent shop with good service. So nice to visit a small jewellers who can deal with repairs, etc.
Pauline Tranter
WONDERFUL CARE
The care and attention that was given to my mum today was wonderful.
Ed Smith
VERY FRIENDLY
Very friendly staff, very helpful.
Craig Zikmanis
FRIENDLY JEWELLERS
A lovely friendly jewellers with a fabulous range of second-hand gold jewellery.
Julia Robinson
FAIR PRICING
Brilliant service and very fair pricing. Definitely recommended!
Nick Bradbury
HELPFUL PEOPLE
Lovely helpful people, recommend them any day.
Ann B
RESIZED MY RING
Great, resized my ring.
Joyce Oldham
GREAT LITTLE SHOP
Great little jewellery shop, lovely, helpful staff.
Denise Durham
VERY HELPFUL
Very very helpful and highly rated, thank you.
Robert Ravenscroft
KNOWLEDGEABLE AND FRIENDLY
Knowledgeable and friendly service from a local business.
Lynn Flynn
GOOD CUSTOMER SERVICE
A family jeweller with very good customer service.
Kevin Duncalf
VERY NICE LADIES
Very nice ladies.
Gary Lavender-Aaron
VERY HELPFUL STAFF
Very helpful staff and a great range of products.
Peter Cavanagh
Share Your Experience
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